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Please check our FAQs section below before getting in touch. It may contain the answer you are looking for. The best way to contact us is to fill in the form below.
Frequently asked questions
If you can’t find your answer, please fill in the form under this section.
We offer an easy in easy out entry system so you can arrive anytime after your check-in time on day of arrival.
We have keysafes at the doors to the cabins and you will be sent an email around 1 week prior to arrival with details on how to access the keys from this to let yourselves in.
Pets are allowed in the Standard and Superior cabins, but sorry, not in the deluxe cabins. And it’s not just dogs that are allowed, we’ve even had cats and rabbits in the past.
Yes all bed linen is included including towels. Beds are made up for arrival so you can just arrive and chill.
Cabins with hot tubs will have this in their title at point of booking – for example: ‘Standard 4 person cabin with hot tub’.
We ask for a 20% non-refundable deposit at the point of booking, the balance is then due 14 days before arrival which is also non-refundable after this time.
If you have a query, please fill in the form below and we’ll get back to you as soon as we can.